This privacy policy describes how Devon Tree Works collects, protects and uses any personally identifiable information you provide on this website. It also describes the choices available to you regarding the use of your information, and how you can access and update it. This policy does not apply to the practices of companies that Devon Tree Works does not own or control.
Information collected on this website is the responsibility of:
- Website name: Devon Tree Works
- Website URL: https://www.devontreeworks.co.uk
- Contact: info@devontreeworks.co.uk
Collection of Personal Information
Information you knowingly provide when creating an account or filling in a form may include your email address, name, phone number, address or other personal information. You can decline to provide certain information, but you may then lose access to some features of the website.
Collection of Non-Personal Information
Our servers automatically record information sent by your browser, including your IP address, browser type and version, operating system, language preferences, the pages you visit, time spent on those pages, search terms, and access times and dates. This non-personal data is collected for advertising and analytics purposes.
Advertising
Your data may be used to enable advertising communication through banners and other advertisements, possibly based on your interests. Third-party advertising services may use cookies or similar identifiers to recognise you across visits or serve retargeted advertising tailored to your interests and behaviour.
Analytics
We use services that let us monitor and analyse web traffic and track visitor behaviour. The user data collected varies by service. Any tracking pixels used serve retargeting purposes only, and pixel data is not shared with other parties.
Push Notifications
Push notifications about the website are only ever sent with your consent. You can manage your preferences or turn off notifications at any time through your browser or device settings.
Managing Personal Information
You can access, add, update and delete certain personal information we hold about you. Changes to the website may affect what information is viewable and editable. Copies of updated information may remain in our records, and some information may be retained after deletion where required for legal compliance, dispute resolution or agreement enforcement. Aggregated data derived from your information may continue to be used, without identifying you personally, after it has been updated or deleted. Personal information is deleted once the applicable retention period has expired.
Use and Processing of Collected Information
Information we collect is used to personalise your experience, improve the website, enhance our customer service, respond to your queries and emails, send updates such as password reminders, and to operate the website and our services generally. Non-personal information helps us identify potential misuse of the website and understand overall usage patterns without identifying individual users.
We process your information where: (i) you have given consent for a specific purpose; (ii) processing is necessary to perform an agreement with you or to take pre-contractual steps at your request; (iii) processing is necessary to comply with a legal obligation; (iv) processing is related to a task carried out in the public interest or in the exercise of official authority; or (v) processing is necessary for the purposes of a legitimate interest pursued by us or a third party. Where relevant, we will clarify the specific legal basis that applies, and whether providing personal information is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Information Transfer and Storage
Depending on your location, data transfers may involve transferring and storing your information in a country other than your own. You are entitled to learn the legal basis of transfers to countries outside the European Union and the security measures we take to safeguard your information.
The Rights of Users
You may exercise certain rights regarding your information. In particular, you have the right to: withdraw consent at any time; object to the processing of your data where we rely on a basis other than consent; access your data and information about how it is processed; verify the accuracy of your data and request it be updated or corrected; restrict the processing of your data under certain circumstances; have your data erased; receive your data in a structured, machine-readable format and transmit it to another controller, where processing is based on consent or a contract and carried out by automated means; and lodge a complaint with your competent data protection authority.
Details About the Right to Object to Processing
Where personal data is processed in the public interest, in the exercise of an official authority, or for the legitimate interests of Devon Tree Works, you may object to this processing by providing a ground related to your particular situation to justify the objection. You must know that, however, should your personal data be processed for direct marketing purposes, you can object to that processing at any time, free of charge and without providing any justification.
How to Exercise These Rights
Any requests to exercise the rights above can be directed to Devon Tree Works through the contact details provided in this document. These requests are free of charge and will be answered as soon as possible, and always within one month.
Legal Action
Your personal information may be used for legal purposes, including in court, or in the stages leading up to possible legal action arising from improper use of the website or the related services. The owner may be required to reveal personal data upon request from public authorities.
System Logs and Maintenance
For operation and maintenance purposes, this website and any third-party services may collect system logs, which may include personal data such as IP addresses.
Do Not Track Signals
Some browsers have a "Do Not Track" feature that signals to websites you visit that you do not want to have your online activity tracked. This website does not track its visitors over time and across third-party websites. However, some third-party services embedded on the site may track your browsing activity when serving you content, in which case their own privacy policies will indicate whether they honour "Do Not Track" requests.
Privacy of Children
We do not knowingly collect any personal information from children under the age of 13. If you are under 13, please do not submit any personal information through this website. We encourage parents and legal guardians to monitor their children's internet usage and help enforce this policy. If you believe a child under 13 has provided us with personal information, please contact us so we can take appropriate action. Users must be at least 16 years old to consent to the processing of their personal data in their own country, though in some countries a parent or guardian's consent may be required.
Newsletters
Where offered, subscribing to our newsletter is voluntary and can be stopped at any time by following the unsubscribe instructions included in every email, or by contacting us directly. Essential transactional emails will still be sent regardless of newsletter preferences.
Cookies
This website uses cookies to help personalise your online experience. Cookies are text files placed on your computer's hard drive by a web page server, and cannot be used to run programs or deliver viruses. Cookies assigned uniquely to you can only be read by the web server in the domain that issued the cookie to you. We may use cookies to collect, store and track information for statistical and website-operation purposes. You have the ability to accept or decline cookies. General information about cookies, including how to manage them, is available at internetcookies.org, and further detail is available in our Cookie Policy.
Google Remarketing Tag
Where Google Marketing Platform tags are in use, you can opt out of their use of cookies via the Google Marketing Platform opt-out page or the Network Advertising Initiative opt-out page.
Links to Other Websites
This website contains links to other websites that are not owned or controlled by us. We are not responsible for the privacy practices of other websites or third parties. We encourage you to be aware when you leave this website, and to read the privacy statements of every website that collects personal information.
Information Security
We secure information on controlled servers, protected from unauthorised access, use or disclosure. We maintain reasonable administrative, technical and physical safeguards to protect against unauthorised access, modification and disclosure of personal information. That said, no method of transmission over the internet, or method of electronic storage, is completely secure, and we cannot guarantee absolute security.
Data Breach
In the event we become aware of a security breach that has, or is reasonably likely to, result in unauthorised access, use or disclosure of personal information, we will investigate the matter, notify the appropriate authorities where legally required, and take reasonable steps to notify affected individuals where there is a reasonable risk of harm or notice is otherwise legally required. Notification may take the form of a notice on this website or a direct email.
What is the California Consumer Privacy Act (CCPA)?
The California Consumer Privacy Act 2018 gives California consumers the right to learn about, and control, how businesses handle the personal information they collect.
What Information May a Consumer Request?
California consumers may request that we disclose: the categories of personal information we have collected; the sources from which it was collected; our business or commercial purpose for collecting it; the categories of third parties with whom it is shared; and the specific pieces of personal information collected. Devon Tree Works does not sell consumer personal information.
What Will Devon Tree Works Do After Receiving an Information Request?
Upon receiving a verifiable consumer request, we will disclose and deliver the required information free of charge within 45 days of the request.
Does the Consumer Have a Right to Request the Deletion of Personal Information?
Yes. Consumers may request that Devon Tree Works delete their personal information. We will action such requests unless the deletion is subject to an exception under CCPA §1798.105(d).
How Can a Consumer Make a Request to Disclose or Delete Personal Information?
Requests can be made using the contact details provided at the bottom of this page.
Legal Disclosure
In the event of a business transition, such as a merger, acquisition or asset sale, user accounts and personal data are likely to be among the assets transferred.
Legal Information
This privacy statement has been prepared based on multiple legislative frameworks, including Articles 13 and 14 of Regulation (EU) 2016/679 (the General Data Protection Regulation).
Changes and Amendments
We reserve the right to modify this policy at any time. Changes take effect once the updated version is posted, and the "last updated" date at the top of this page will be revised accordingly. Continued use of the website after changes are posted constitutes acceptance of those changes.
Acceptance of This Policy
By using this website or our services, you acknowledge that you have read this policy and agree to be bound by its terms. If you do not agree with the terms of this policy, you are not authorised to use this website or our services.
Owner and Data Controller
- Website name: Devon Tree Works
- Website URL: https://www.devontreeworks.co.uk
- Contact: info@devontreeworks.co.uk
Last updated 10 October 2025.